When you put your purchasing in our hands, you can put the savings in yours.

Our managed properties have access to all these great services.

eProcurement – Birch Street

This Web-based procurement system is offered for free to our managed properties. It includes the ability to create shared favorites lists, shop from a supplier’s catalog, and view product images, as well as local supplier creation (SOTF), electronic PO approval, receiving functionality, and extensive reporting capabilities, from property or above-property levels. Additional modules available include inventory, accounts payable, and receipt management.

Global Manufacturer Agreements and Programs

Gain access to an extensive listing of agreements with manufacturers of products for F&B, OS&E, and MRO.  Agreements can be utilized through distribution or on a direct basis.  Examples include Duracell Batteries, Georgia Pacific, Heinz, Farmland, Simplot, LG, Samsung, and more.

Distribution Contracting Agreements and Programs
Use an extensive listing of Distribution agreements for various categories, for ease of use in the buying process.

Regional Commodity Programs
Local and Regional Commodity Contracts for Food & Beverage makes it easy to purchase locally at a discount through various commodity categories, including produce, dairy, meat, and seafood.

Menu/Product Rationalization
Hilton Supply Management works with a hotel culinary teams to identify the right product for the correct application at the best value.

Stocking Analysis
HSM works with suppliers and hotel teams to manage inventories to ensure the continuity of their supply.

Market Trends and Analysis
HSM reports on the market trends of products so the hotels can take advantage of the best timing of purchasing a product.

Beverage Cost/Food Cost Deep Dives
Through Beverage software like FinTech, HSM is able to drive efficiencies in food and beverage costs, and make recommendations for savings.

Customized Reporting:  Supplier Level Compliance, Product Level Compliance, eProcurement Reporting
We’ll deliver a customized reporting package that is right for your business, including compliance and savings opportunity reports.

How can we help?
to see all services we offer.


P.H. Hotel Company

“Partnering with this iconic industry leader is guaranteed to take your hotel to new heights on every level.”

Julie Grimes | Managing Partner
Felcor Lodging Trust

“Hilton brand and management services have not only aligned with but also embraced our asset management approach from day one. This partnership has led to a real time focus on hotel opportunities and performance, resulting in a very collaborative and proactive planning and execution process to improving the assets and increasing shareholder value for our portfolio.”

Troy A. Pentecost | EVP, COO
Granite Properties

“As a first time hotel owner (and Connie award winner!), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. From the CEO, to all the VP’s and the general manager, to the entire staff at our hotel, all of whom we’ve come to know, we thank you for your ownership mentality and true partnership. We couldn’t succeed without you!”

Gregory (Greg) P. Fuller | President & COO
Lodging Capital Partners, LLC

“Quick to respond to our needs and concerns and a valued partner in our growth strategy.”

Ashford, Inc.

“They are outstanding partners and work very hard to maximize the performance of the hotels they manage for us.”

Oasis West Realty LLC

“More than a hotel operator, Hilton's a partner in our business.”

Thayer Lodging Group

“The most innovative force, consistently improving our hotels in gaining market share and improving profitability. The owner-centric approach sets them apart.”

“For us, Hilton Management Services is synonymous with partnership.”

Abdul Lakhani | Owner