We’re proud of our track record of cutting costs and minimizing cost structures.

Our well-trained engineering team and maintenance programs reduce the cost of emergency repairs, and move faster than an outside agency, reducing unscheduled downtime.

Dynamic Defect reporting is our solution for real-time reporting and tracking of every work request, making it easy to track, trend, and improve performance at each property that we manage.

National vendor relationships allow Hilton to provide superior service and preventive maintenance on critical systems at the most cost efficient price. From simple LED light retrofits to the latest building analytics software, we’re the industry leader in energy efficiency and facility optimization.

LightStay is our corporate responsibility performance measurement platform. This award winning tool allows us to trend, track, and benchmark each property’s performance across areas such as energy performance, water use, waste management, community engagement, sustainable sourcing and many more. We are the first and largest Hospitality company to be ISO 9001, 14001, and 50001 certified across our entire portfolio.

In a seven-year time-frame, Hilton properties reduced*:

  • Energy use by 17%
  • Water use by 17%
  • Carbon output by 23%
  • Waste output by 30%

*Using LightStay™. Savings normalized against 2008 baseline.

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P.H. Hotel Company

“Partnering with this iconic industry leader is guaranteed to take your hotel to new heights on every level.”

Julie Grimes | Managing Partner
Felcor Lodging Trust

“Hilton brand and management services have not only aligned with but also embraced our asset management approach from day one. This partnership has led to a real time focus on hotel opportunities and performance, resulting in a very collaborative and proactive planning and execution process to improving the assets and increasing shareholder value for our portfolio.”

Troy A. Pentecost | EVP, COO
Granite Properties

“As a first time hotel owner (and Connie award winner!), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. From the CEO, to all the VP’s and the general manager, to the entire staff at our hotel, all of whom we’ve come to know, we thank you for your ownership mentality and true partnership. We couldn’t succeed without you!”

Gregory (Greg) P. Fuller | President & COO
Lodging Capital Partners, LLC

“Quick to respond to our needs and concerns and a valued partner in our growth strategy.”

Ashford, Inc.

“They are outstanding partners and work very hard to maximize the performance of the hotels they manage for us.”

Oasis West Realty LLC

“More than a hotel operator, Hilton's a partner in our business.”

Thayer Lodging Group

“The most innovative force, consistently improving our hotels in gaining market share and improving profitability. The owner-centric approach sets them apart.”

“For us, Hilton Management Services is synonymous with partnership.”

Abdul Lakhani | Owner