We’re proud of our track record of cutting costs and minimizing cost structures.
Our well-trained engineering team and maintenance programs reduce the cost of emergency repairs, and move faster than an outside agency, reducing unscheduled downtime.
Dynamic Defect reporting is our solution for real-time reporting and tracking of every work request, making it easy to track, trend, and improve performance at each property that we manage.
National vendor relationships allow Hilton to provide superior service and preventive maintenance on critical systems at the most cost efficient price. From simple LED light retrofits to the latest building analytics software, we’re the industry leader in energy efficiency and facility optimization.
LightStay is our corporate responsibility performance measurement platform. This award winning tool allows us to trend, track, and benchmark each property’s performance across areas such as energy performance, water use, waste management, community engagement, sustainable sourcing and many more. We are the first and largest Hospitality company to be ISO 9001, 14001, and 50001 certified across our entire portfolio.
In a seven-year time-frame, Hilton properties reduced*:
- Energy use by 17%
- Water use by 17%
- Carbon output by 23%
- Waste output by 30%
*Using LightStay™. Savings normalized against 2008 baseline.
“Quick to respond to our needs and concerns and a valued partner in our growth strategy.”
“We find Hilton to be very open and understanding to our ideas, our goals, objectives, what are our performance measures, what's important to us.”
“Hilton’s real key attributes are they’re completely owner centric, they're focused on your success and driving profitability and a great experience for the guest. ”
“When I think about Hilton as a manager, the first word that comes to mind is excellence. Excellence towards their customers, towards their guests, towards their owners.”